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Dr. Cristina Flores is Principal and Founder of Eldercare Advocacy Bay Area LLC which is dedicated to improving the quality of care and quality of life of elders through practice, education and research. Under her leadership, EABA supports elders in a variety of ways including: 1) consulting and management services for dedicated ethical providers; 2) collaborative works with educational and advocacy organizations; 3) expert testimony and consultations for legislators and attorneys; and 4) specialized case management and eldercare navigation for elders and their families. Dr. Flores has been a registered nurse for 22 years, a certified public health nurse for 18 years, and has 6 years of experience in home health nursing. In addition, she has been a Residential Care/Assisted Living owner/operator for 15 years. She holds a B.S. in Nursing from CSU, Dominquez Hills, an MA in Gerontology with an emphasis in Long-Term Care Administration from SF State, and a Ph.D. in Nursing Health Policy from UCSF. Dr. Flores’ research projects included Developing a Consumer Information Website for Residential Care for the Elderly (California Health Care Foundation), A Community Approach to Improve Palliative Care Access (Sutter Health Institute for Research and Education), Linking Affordable Senior Housing and Services (Institute on Aging), and the Northern California Geriatric Education Center (UCSF). Her published work includes several journal articles, two book chapters, and a textbook on RC/AL facilities and quality of care.